1. General Information

The controller of personal data collected through the website www.rm-wallprinting.co.uk is:

• Company Name: R&M Wall Printing
• E-mail: info@rm-wallprinting.co.uk
• Phone: +44 07586551590

2. Purposes and Legal Basis for Processing

Your personal data is processed for the following purposes:

• Handling inquiries and preparing quotes – based on your consent expressed by filling out the quote form (Art. 6(1)(a) GDPR).
• Taking steps at your request prior to entering into a contract – to provide you with a specific offer for wall printing services (Art. 6(1)(b) GDPR).
• Performance of services – if a contract is concluded following the quote.
• Legitimate interests – for archiving and potential defense against legal claims (Art. 6(1)(f) GDPR).

3. Scope of Collected Data

According to the form available on our website, we process the following information:

• Identification Data: Full name.
• Contact Data: Email address, phone number.
• Project Details: City and postal code of the project location, type of project, approximate wall dimensions, and type of wall surface (e.g., painted wall, glass, wood).
• Implementation Preferences: Preferred completion date and information about having your own graphic design.
• Attachments: Photos of walls and graphic files uploaded by you.
  
  Note: By uploading files containing images of third parties, you declare that you have obtained their consent to process such data for the purpose of performing the service.

4. Data Recipients

Your data may be shared with our technical service providers:

• GoDaddy.com, LLC – our hosting and email service provider, where your data is securely stored.

5. Data Retention Period

• Data from quote inquiries is stored for the duration of the correspondence and for 6 months after the last contact if no contract is signed.
• If a service is performed, data is stored for the period required by tax and accounting regulations and until the expiry of any potential legal claims.

6. Your Rights

In accordance with GDPR and UK data protection laws, you have the right to:

• Access your data and receive a copy of it.
• Rectify (correct) your data.
• Request erasure of your data (“right to be forgotten”).
• Restrict processing or object to processing.
• Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

7. Cookies and Tracking Technologies

Our website uses a minimal number of cookies to ensure proper functionality:

• Technical Cookies: Essential for the website to function, enabling form submissions and secure sessions.
• No Marketing Tracking: We do not use Google Analytics, Meta Pixel, or any other advertising tracking tools. Your activity is not profiled for marketing purposes.
• Browser Settings: You can manage or disable cookies at any time through your web browser settings.

8. Contact

If you have any questions regarding your privacy, please contact us at: info@rm-wallprinting.co.uk